Terms & Conditions

PLEASE NOTE UPDATED TERMS AND CONDITIONS FOR

THE WILLIAM & GARLAND MOTEL:

Financial Policy:

A valid credit card is required to have on file to hold all reservations.
Upon check-in, payment is due in full for the total amount of the stay, plus tax.
Your reservation is guaranteed until the day of arrival. If you do not show, the room may be reassigned.

Cancellation Policy:

We require 72 hours notice prior to check-in for all cancellations.
We require a valid credit card on file to hold all reservations.
If the guest cancels less than 72 hours from their check-in date, a non-refundable fee of the first night’s stay plus tax will be charged to the credit card on file.
Any cancellations made after 3:00 PM the day prior to check-in, will be subject to the total price of the reservation.
In case of a “no-show”, the total price of the reservation will be charged and is non-refundable.
If the guest arrives and decides to leave early, the nights not spent are non-refundable.
All cancellations must be acknowledged through phone call, text, or email.

Checking In:

You can check-in any time after 3:00 PM.
If you plan to check in past 8:00 PM, you must let us know in advance.
You must be 25 years old and present to check into your room.
Please bring a form of ID to present at check-in.
Early check-ins are given based on availability for an additional fee.
We will text you with your registration paperwork to be signed prior to your check-in date. Please review and sign all documents asap for a smooth check-in process.

Checking Out:

You must check-out by 11:00 AM. Anyone checking out later than 11:00 AM, will be charged for an additional night.
Return keys to the office or drop box located next to the office door. There is a $25.00 fee for all lost keys.
Do not strip sheets/linens from beds. This creates a transfer of sand and hair to our mattress and pillow protectors.

Pet Policy:

Beginning in 2024, we will have dedicated pet-friendly rooms. This means that not all rooms are pet-friendly. To avoid any confusion or disruption at check-in, you must notify us when booking your reservation that you want a pet-friendly room.
Pets are limited to 2 pets per room.
All pets must be well-behaved and clean!
Our pet fee is $25 per pet, per night. This fee is to cover additional cleaning necessary due to pet hair/fur.
The pet relief area is behind rooms #1-4.
Additional cleaning fees may be applied for bathroom accidents, excessive shedding, or stains to furniture or linens.
All pets MUST be crated when left in the room unattended. There will be NO exceptions to this policy. There will be a $50 fee applied for any pets left in the room without a crate.
We do not allow pets that bark or make loud noise uncontrollably for extended periods of time. This is disruptive to our other guests. Any pets that are heard loudly for an extended period of time, will be asked to leave and no refund will be given for your stay.
If we need to enter the room for any reason when you are not there, we are not responsible for a pet trying to escape and getting out.
Should your pet cause property or item damage, an incidental fee will be charged at market value to your credit card on file.
Bringing blankets and towels for your pets is encouraged. We have extra towels and blankets set aside for pets, so please ask us for them if you need them.
Do not allow sandy pets to get in or on top of bedding or sofas and do not use clean linens to wipe sand or dirt from your pets. Please use the outdoor shower and dedicated pet towels as necessary.

Damages:

Please note that a more detailed inspection of the room is made after the check-out time and we reserve the right to make charges for any damages or breakages found before the room is occupied again.
Please be aware that bed linen and towels are NOT gifts and should be left in the room. Do not take our towels or blankets to the beach.
Please refrain from using any self tanning or bronzing products in the room or shower.
The Tenant is responsible for any damages or breakages found that are over and above normal wear and tear and usage.
Property damages or missing items will be charged an incidental fee at market value to your credit card on file.
An excessive cleaning fee may be charged if additional cleaning is required above and beyond the normal time allotted.
Please practice safe cooking habits and do not leave burners on unattended.
We are not responsible for any lost or stolen items. This includes any items left in the rooms in an inconspicuous location. Any items found by housekeeping will be reported to the guest and held on the property for no more than 30 days.

Smoking Policy:

ALL ROOMS ARE NON-SMOKING!
Any smoking in the rooms or strong lingering smoking scents that require room closure and deep cleans will be charged a cleaning fee of $250 to the credit card on file.
You must keep room doors closed while smoking on the walkway.
All communal outdoor areas are NON-SMOKING.

Parking Policy:

Parking is available in front of your room.
One vehicle per room is guaranteed. You must let us know prior to arrival if you have more than one vehicle and we will let you know if we are able to accommodate you.
By parking a vehicle at our facility, you are doing so on your own accord. We do not take responsibility or accept liability for damage, accident or loss to your vehicle or personal property.
If you plan to check-out and then go to the beach for the day, please check with us if we can accommodate your vehicle in our parking area. There are also several public beach accesses close by.

Immediate termination of your stay is possible if: